Get in Touch With Us
Got a question about one of the new online casinos we've reviewed, spotted something that needs updating, or just want to share feedback? This page explains how to get in touch with the team behind Aussie Online Casinos and what you can expect once you do.
The Best Way to Reach Us
Email is the fastest and most reliable way to contact us. Write to us at [email protected] and a member of our team will read your message personally. We don't rely on automated replies to do our job for us.
To help us respond faster, it's worth mentioning which casino or page your message relates to, especially if you're asking about a specific bonus offer, payment method, or a detail in one of our reviews. Since offshore operators regularly update their promotions, licensing details and payment options, a bit of context helps us look into things properly before replying.
What You Can Contact Us About
- Questions about our reviews — If you'd like more detail on how we assess a new online casino, including licensing, game selection or how payments work for Australian players, ask away.
- Corrections and updates — Online casino bonuses, wagering terms and payment options change often. If you notice something on our site that looks outdated, we want to know so we can check it.
- Feedback and topic suggestions — If there's a new casino you think we should review, or a topic around pokies, live dealer games or mobile play you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent an operator or a related business and want to discuss working with us, tell us who you are and what you have in mind.
- Responsible gambling concerns — If you or someone you know needs support around gambling, mention this in your message and we'll point you towards appropriate Australian support services.
What Happens Once You've Sent a Message
Every email is read by a real person on our team, not a bot. We aim to reply within a couple of working days, though this can stretch a little during busier periods — we'd rather take the time to give you a proper answer than a rushed one.
If your enquiry concerns a specific offshore casino operator, we may need a little extra time to double-check licensing status or current bonus terms before getting back to you, since these details can change without notice.
Before You Write In
A few common questions are already answered elsewhere on the site, so you might find what you need faster there:
- Looking for details on how we compare and rank new online casinos, including licensing, payment methods and game libraries? Our review pages cover the evaluation process for each operator listed on this site.
- Playing from outside Australia or excluded from local self-exclusion schemes? You may find our page on trusted non GamStop casinos UK more relevant to your situation.
All casinos featured on Aussie Online Casinos are offshore operators accepting Australian players, and the currency shown reflects what each operator promotes. If your question relates to a specific licence, payment fee or withdrawal limit, do mention it — we're happy to point you to the exact detail in our review.
A Note on Accuracy
We take the accuracy of our online casino information seriously. Bonus terms, RTP figures, licensing status and payment options are all things offshore operators can adjust at short notice, and reader feedback helps us keep our content current. If something you've read here doesn't match what you experienced with an operator, we genuinely want to hear about it.
Thanks for taking the time to visit this page — we look forward to your message.